Job Description:
WE’RE LOOKING FOR A PROJECT MANAGER
Location: Fort Erie, ON
Airbus Helicopters Canada’s Programs Department is responsible for acquisition, completion, maintenance, repair and delivery of helicopters to its Canadian and global customers. Our goal is: To create and sustain a reliable customer experience in order to drive customer loyalty. The Project Manager is encouraged to make outstanding efforts to establish, implement and supervise activities associated with aircraft completion, maintenance and repair in accordance with Airbus Helicopters Procedures. The Project Manager will coordinate all involved departments; establish, supervise and revise schedules and budgets; track and lead changes; support the writing of contracts and manage their execution; assess and handle risks. Strong (internal and external) communication, efficient time management and prioritization, leadership skills and personal engagement are key to success in this role.
MAIN RESPONSIBILITIES
Project Team Management
Partner with various team members to bring the project to completion on schedule, on budget and on quality. (OTD, Financial Performance, Customer Satisfaction)
Communication with internal and external stakeholders
Conduct contract review meetings for new aircraft completions
Document/update program risks, mitigate and monitor their impacts throughout project life cycle
Translate the executed contracts into internal statements of work, control revisions, and manage changes
Understand and manage schedule and budget related to the project
Evaluate and challenge productivity targets and results
Customer Management
Guide customer through the aircraft acquisition and completion process
Focus on customer experience and manage-to-contract
Make the customer feel welcome by listening and understanding the customer.
Educate and advise the customer
Lead difficult and sensitive situations with finesse
Ensure customer satisfaction
Scheduling and Planning
Responsible for developing the completions schedule for the assigned projects
Continuous monitoring of project progress. Track project timelines on a weekly basis and update with actual start/finish dates. Define counter measures and recovery schedules with the team to maintain the customer delivery date
Provide inputs to the department39;s production schedule and workload planning
Make schedule adjustments based on changing project requirements
Keep project team, customer and leadership informed on changing project requirements
Project Budgeting and Project Control
Develop project budgets with inputs from functional departments in MS Excel and MS Access Database
Verify inputs from functional departments using actuals from previous similar projects
Check overall validity of budget inputs
Adjust budget based on change orders (see contract management)
Track Cost Performance Indicator (CPI)
R D and Project Management
Prepare business cases for new engineering development projects
Prepare Customer Quotes for new STC development work
Monitor project progress and budget
Contract Management
Early involvement in the offer/proposal/sales phase
Support sales and offer teams with technical advice, e.g. configuration, compatibility etc.
Full ownership of contract from early in the process all the way through completion
Conduct (Pre-)Contract Review meetings with the Project Team to confirm configuration, identify and mitigate project risks
Real-time and accurate tracking of contractual changes, i.e. change order management reflected in schedule and budget adjustments
EDUCATION JOB REQUIREMENTS
Education:
University Degree in Business Administration, Operations Management, Finance, Engineering or a related field.
Project/Program Management Certification
Experience:
5 years of experience in aerospace project management including aircraft completions, maintenance and repair, or equivalent
Knowledgeable in Transport Canada regulations
Financial experience for budgeting purposes
Technical experience to comprehend technical data packages
Knowledge, Skills, Demonstrated Capabilities:
Ability to communicate effectively in writing and verbally
Proactive in identifying risks appropriate mitigations.
Able to take initiative
Excellent organizational skills; able to prioritize work and meet deadlines
Ability to travel both domestically and internationally when required
Able to communicate effectively both written and verbal
Ability to handle high-stress situations and while maintaining performance of daily activities
Fast learner and adapter
Be a great teammate: Humility, Hunger for Success, Smartness
Ability to gain respect through performance
Ability to capture and interpret relevant data and information
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Helicopters Canada LtdEmployment Type:
Permanent-------
Experience Level:
ProfessionalJob Family:
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