This position manages PHI personnel assigned to the base under the supervision of the Business Operations Manager.
Performs the duties related to daily base administrative functions as directed by the Business Operations Manager.
Current employment at assigned base and in good-standing without active/current disciplinary action.
Must have and maintain all current required certifications depending on professional affiliation (Pilot or Mechanic).
Must have excellent communication and human relation skills, and the ability to build working relationships with customer, base personnel and administration.
Requires effective skills for interfacing with all levels of PHI staff and outside contacts.
Must comply with Company and Air Medical policies.
Expected to fully understand and support Destination Zero, PHIs SMS Policy, to communicate the standards to the group, and is accountable for the groups performance.
WORK SCHEDULE/LOCATION:
As Determined by Regional Director.
Candidate must live within a one-hour drive or sixty (60) miles from the base (whichever is greater) of the candidates residence.
Requirements:
NECESSARY
Current licensure as a Mechanic or a Pilot.
Must have and maintain all current required certifications depending on professional affiliation.
Must have at least 5 years Mechanic/Pilot experience (as applicable), one year flight experience.
Must have excellent communication and human relation skills, and requires the ability to build working relationships with administration and staff.
Requires effective skills for interfacing with all levels of PHI staff and outside contacts.
Previous supervisory experience preferred.
Bachelor's degree in healthcare related field preferred.
250 lbs. Body Weight Limit.
Must be able to pass pre-placement exam including functional capacity exam (strength and flexibility assessment), drug screening and background screen.
SALARY:
Regular pay scale applies.
CORE COMPETENCIES:
Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are: System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
Quality - Meeting the customers' needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are: Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are: Process Efficiency, Organizational Efficiency, Resource Allocation Maximization, Measurement and Accountability, and Organizational Transparency.
CustomerService - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are: Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.
BEHAVIORAL COMPETENCIES:
ConflictManagement ndash; Can recognize that conflict can be a valuable part of the decision-making process.
MissionFocus ndash; Understands and supports the organization's mission ndash; its core purpose of being.
PositiveImpact ndash; Can make positive impressions on those around you.
ProblemSolvingDecisionMaking ndash; Can identify problems, solve them, act decisively, and show good judgment.
TeamPlayer ndash; Can identify with a larger organizational team and their role within it.