How youll help us Keep Climbing (overview key responsibilities)
The Manager is responsible for supporting DMS business (Asset monetization, Finance, PLM, Repair, Operations, Sales) to drive down costs, improve efficiency, and increase revenue through data and analytics. The candidate will have expertise in implementing and developing analytic solutions. The Manager will be asked to work closely with business leaders to develop creative solutions by generating actionable insights, identifying strategic opportunities, and driving actions that optimize commercial and operational performance and reliably generate appropriate metrics for current business challenges.
- Employs advanced contemporary statistical and industrial engineering methods as required to improve operational performance; identifies areas of opportunity and develops and manages process improvement projects.
- Utilizes ETL (Alteryx, Hyperion, Tableau, SAP, Qlik, Analysis for Office) to locate and extract data from a variety of sources for use in reporting, analysis, and statistical modeling to support divisional projects and goals
- Works with BI team to build interactive dashboards in Tableau
- Provides ad-hoc data support on complex subjects and material in an expedited manner; can effectively communicate complex concepts to a non-technical audience
- Frequently presents findings to senior leaders with minimal guidance
- Effectively engages other team members to complete projects and achieve objectives, trains and mentors other team members in various skillsets and subjects
- Creates and maintains the project backlog for Business Performance by working closely with the team analysts and developers
- Conducts planning sessions with Technical and Business teams to prioritize work in upcoming sprints
- Engages directly and daily with delivery teams to execute projects
- Develops communication materials and leads communication efforts around projects, workplans, priorities and future roadmaps
- Assists with design, development and implementation of data processing pipelines and data mining / data science initiatives
- Ensures DMS methodologies, standards and procedures are adopted, implemented and followed
- Ensures technical solutions meet business goals and that customer satisfaction with the project and conclusion is high
- Acts as a Point of contact for technical issues, creates documentation, monitors service levels
- Coordinates activities with internal/external technology owners/service providers
