How youll help us Keep Climbing (overview key responsibilities)
The Air4 Product Manager will be responsible for ensuring the prioritization, planning, and implementation of technology programs in support of the Air4 platform with Virgin Atlantic (“VS”). They will drive alignment, prioritization, and fulfillment of these programs to enhance the customer experience. The PM will be responsible for prioritizing and coordinating with key business units at Delta.
The PM will create the Air4 business technology plan which will be established in full coordination with Virgin Atlantic and Delta. They will influence at leadership level positions across the company and with partners on priorities and solutions.
This position will report to the GM, BDM, based in Atlanta with an estimated 20 of time spent at VHQ London UK.
Responsibilities Include but not limited to:
- Build, maintain and sustain DL Business relationship. Advocate of the AIR4 contract. Educate and influence DL business groups on the importance of DL VS JV/relationship.
- Coordinates prioritization and collaboration with leaders across all commercial and operational teams at Delta related to Air4 functionality.
- Obtains DL leadership commitment to keep pace with Delta delivery and code + functional parity.
- Supports joint planning sessions between VS and DL to align on respective roadmaps.
- Vets all Virgin Atlantic change requests to the Air4 PSS system in conjunction with the VS PMO
- Draft DL strategic plan, look ahead plan and path to prod -that impacts VS AIR4 systems every quarter.
- Influences production of Air4 priorities with IT, commercial and operations leadership