At Delta, our Digital Team is the driving force behind shaping cohesive and easy digital journeys. Were committed to leveraging human-centered design, to address the dynamic user needs of today while seizing future opportunities. Our journey involves transitioning from individual skill teams to collaborative design teams, aiming to set the gold standard for digital design that inspires product and design communities worldwide. We are inviting top-tier designers to join us in this journey, driving the shift towards creating exceptional digital experiences, both for our customers and our employees.
As a Digital Design Manager, your role is crucial in nurturing a top-notch team that thrives in strategic digital design. You will lead co-creation and collaboration among cross-functional teams. As a hands-on design leader, you will lead extensive work portfolios across customer and/or employee touchpoints, equipping teams with tailored playbooks and offering actionable feedback to foster both team and individual development. Moreover, you will cultivate a culture centered on human-centered design, ensuring seamless omnichannel interactions that resonate with our brand identity and digital ecosystem.
Responsibilities:
- Lead a team of highly skilled design practitioners across Delta’s digital platforms
- Lead a portfolio of work to deliver innovative and user centric interactions across Delta’s digital platforms.
- Be the key point of contact for product and development teams in your assigned portfolio, influencing design and product decisions.
- Work closely with product teams to shape product roadmaps.
- Coach senior and junior designers on domain knowledge, methods and tools.
- Lead design sprints and design strategy sessions in collaboration with product teams.
- Contribute to the enhancement of Deltas omnichannel digital design system.
- Maintain consistency with brand guidelines across all digital assets.
- Help grow the enterprise design function, contributing to the development of playbooks and best practices.
- Collaborate with product teams, fellow designers and user researchers to develop intuitive interfaces.