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Senior Manager, Machine Learning - AWS Design - East Palo Alto, CA

Company/Organization: Amazon Prime Air

Position: Management

Job Type: Permanent

Posted: 2/24/2020 7:44:29 PM


Are you passionate about Artificial Intelligence, Machine Learning and Deep Learning? Are you passionate about helping customers build solutions leveraging the state-of-the-art tools on Amazon Web Service (AWS)? Come join us!

This role is focused on Deep Lens, Deep Racer, Forecast and a number of other key ML/AI areas.

At Amazon, we’ve been investing deeply in artificial intelligence for over 20 years, and many of the capabilities customers experience are driven by machine learning. Amazon.com’s recommendations engine is driven by machine learning (ML), as are the paths that optimize robotic picking routes in our fulfillment centers. Our supply chain, forecasting, and capacity planning are also informed by ML algorithms. Alexa is fueled by Natural Language Understanding and Automated Speech Recognition deep learning; as is our drone initiative, Prime Air, and the computer vision technology in our new retail experience, Amazon Go. We have thousands of engineers at Amazon committed to machine learning and deep learning, and it’s a big part of our heritage.

Within AWS, we’re focused on bringing that knowledge and capability directly to customers. We’re looking for a talented and passionate Senior Manger to lead a cross-service design team. We are a growing band of innovators, disruptors, and problem solvers working on some of the world’s biggest design challenges.

You will work collaboratively with a cross-functional team of UX designers, researchers, product managers, design technologists and developers. You will contribute to the product roadmap, drive future concepts, and deliver improvements to our current applications.
The ideal candidate has experience in digital enterprise products or software as a service, with strong blue sky/ideation skills, robust holistic systems thinking, deep attention to detail, and passion for making difficult tasks into simple and delightful experiences for customers.
Collaboration and product ownership is essential, requiring you to be a great communicator, and successfully present and align with the service and user experience team. Additionally, you must be able to work with ambiguity and deliver designs that elevate the AWS customer experience.


Basic Qualifications
middot; 8+ years of experience as a user experience designer, interaction designer, information architect, or similar UX-related role
middot; An online portfolio or samples of work demonstrating relevant experience
middot; Fluency in best practices for information architecture and interaction design, user-centered design process, as well as strong knowledge of user experience principles and techniques
middot; Familiarity with user interface patterns for web, mobile and service design
middot; 4+ years of design management experience
Preferred Qualifications
middot; Experience with ux design for complex workflows and/or for technical end users
middot; Strong time management skills and the ability to be self-directed when needed
middot; Solid written and verbal communication skills with the ability to present a strong rationale for design decisions
middot; A Bachelor’s degree or graduate degree in interaction design, human-computer interaction (HCI), or a related UX degree
middot; Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research)
middot; Computer science background is a plus
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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