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Manager, Repair Warranty - DEN - Denver, Colorado

Company/Organization: Frontier Airlines

Position: Management

Job Type: Permanent

Posted: 4/12/2024 3:59:39 PM

Description:

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need ndash; saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our lsquo;Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:

  • Flight benefits for you and your family to fly on Frontier Airlines
  • Buddy passes for your friends so they can experience what makes us so great
  • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
  • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
  • Enjoy a lsquo;Dress for your Day business casual environment
  • Flexible work schedules that support work/life balance
  • Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1 of the month following your hire date.
  • We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are

Frontier Airlines is committed to offering lsquo;Low Fares Done Right to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontiers hard-working aviation professionals pride themselves in delivering the companys signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administrations 2018 Diamond Award for maintenance excellence and was recently named the industrys most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Manager of Purchase/Repair and Warranty Administration proactively manages the supply chain unit that directly supports Frontiers Maintenance organization. This is accomplished by leading a team of individuals to orchestrate purchases, repairs and warranty activities to fulfill all requirements at the lowest total cost to the airline.

Essential Functions

Primary duties include documenting internal and external customers requirements and exceeding their expectations through tangible cost reductions and productivity enhancements. Responsibilities of the position include:

  • Locating new sources for repair and negotiating strategic agreements to be best in market
  • Tracking overdue materials and working with vendors to better Turn Around Time (TAT)
  • Tracking monthly expenditures categorically and identifying cost reduction opportunities
  • Developing and implementing recovery processes that ensure tactical recovery and includes strategic recovery
  • Developing and implementing Warranty and Repair unit business plan, which includes goals, strategies and initiatives that support Frontiers corporate goals
  • Coaching the Warranty Repair staff with their development and implementation of initiatives that support Frontiers corporate goals
  • Developing performance metrics for the department and the staff
  • Developing and measuring internal customer service levels
  • Developing and implementing MRO supply chain efficiency initiatives
  • Maintaining multi-million-dollar budget and producing cost reductions
  • Interfacing with Material Planning and Material Services units to drive efficiencies in the supply chain department
  • Interfacing with Accounting to ensure accuracy of all purchase and repair activity
  • Complying with SOX requirements
  • Ensuring 100 of warranty opportunities are fulfilled

Other Functions

  • Other duties to support operational objectives

Qualifications

  • Bachelors degree in Business or related technical field; combination of relevant education and experience considered in lieu of degree, required
  • Minimum 5 years of procurement, repair or warranty experience, aviation related required
  • Minimum 2+ years of direct supervisory/management experience, preferred
  • 3+ years work experience with data analysis tools (i.e. Excel, Alteryx, MS Access, SAP Business Objects, Crystal Reports, or equivalent) required
  • Airbus warranty process knowledge preferred
  • Familiarity with TRAX preferred
  • AP license or engineering-related license preferred

Knowledge, Skills and Abilities

  • Strong mathematical, analytical, and project management skills
  • Strong analytical skills
  • Strong negotiation and problem-solving skills
  • Self-initiative and the ability to work independently with will supervision
  • Excellent written and verbal communication skills
  • Ability to handle time sensitive and multi-faceted projects
  • Excellent computer skills; proficiency in MS Office Suite
  • Excellent leadership skills
  • Must be a good team player with meticulous attention to detail
  • Demonstrated ability to read understand illustrated parts catalogs

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Positions Supervised

Repair and Warranty Administrator/Coordinator(s)

Administrative Support Staff

Salary Range: $81,752-$108,511

Please note: this posting has a closing date of 4/15/2024, midnight MT.

Workplace Policies

At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.

Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

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