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Interiors Manager - Lake Charles, Louisiana

Company/Organization: Citadel Completions LLC

Position: Management

Job Type: Permanent

Posted: 6/17/2021 4:46:23 PM

Description:

Purpose

The Interiors Manager has direct supervisory responsibility for Lead Interior Technicians and
Interior Technicians performing aircraft maintenance and modifications. He/she develops staffing plans in collaboration with Production Planning and coordinates and controls the administrative management of Interiors personnel resources assigned to each project. The Interiors Manager and assigned Project Manager will make sure that all assigned personnel carry out their respective duties in full accordance to company policies and procedures and in full compliance to FAA/EASA regulations and in line with OEM MPDs, and in so doing delivering efficient high quality work with safety being their uncompromised priority.

Functions

ESSENTIAL

  • Responsible for direct supervision of the Lead Interiors Technicians and Interiors Technicians personnel with authority to guide and advise technical activity in accordance with Repair Station Manual and FAA regulations.
  • Provide leadership and direction, coach and mentor direct reports and their subordinates to consistently deliver high quality workmanship and on-time re-delivery of aircraft.
  • Secure commitment and accountability at all levels in execution of both work and accurate supporting documentation.
  • In collaboration with Project Managers, Production Planning Control, Quality, Customer and Lead Technicians, establish resource plans for each aircraft to be serviced in accordance with the work scope and the respective timeline. Schedule work shift personnel necessary to accomplish the assigned work scope.
  • Coordinate with Engineering, Planning and Production Control all Pre-Dock meetings, Daily progress meetings, final work scope close out meetings.
  • Ensure that tools and equipment are correctly used and handled by operations personnel for both safety and to reduce breakages, wear and tear. Require Leads to ensuring that any tool malfunction is promptly reported by the Technician. Ensure tooling, GSE and ground equipment is returned to its proper storage area following use.
  • Strive for continuous process improvements and increasing efficiencies in execution and delivery with safety as a priority.
  • Maintain close and frequent communication with the Director of Maintenance and Project Managers, notifying them of progress and any road-blocks or threats to the projectís critical path that could impact re-delivery.
  • Review Interiors personnel performance and progress with each Project Manager to determine if any alteration to the plan and schedule is necessary to maintain the aircraft re-delivery schedule and to ensure that tasks are completed within budgeted time.
  • Collaborate with the Training Management function to establish On-The-Job Training Programs (OJT) for personnel and coordinate participation in training programs as appropriate. Participate in relevant development training including General Familiarization Certification.
  • Deal with Customers in a cordial, respectful and professional manner, and to see to it that all personnel behave accordingly.
  • Ensure that tools and equipment are correctly used and handled by operations personnel for both safety and to reduce breakages, wear and tear. Require Leads to ensuring that any tool malfunction is promptly reported to the Stores personnel by the mechanics by following proper procedures. Ensure tooling, GSE and ground equipment is returned to its proper storage area following use.
  • Support the Director Maintenance with other business activities as needed.
  • To Lead by example at all times; through professional behavior, integrity, commitment to the company and compliance with its policies.
  • Ensure the highest quality service, safety standards and performance, with the objective of exceeding customer satisfaction in the re-delivery of airworthy, reliable and clean aircraft, in a timely manner.
  • Responsible for direct supervision of the Lead Interiors Technicians and Interiors Technicians personnel with authority to guide and advise technical activity in accordance with Repair Station Manual and FAA regulations.
  • Provide leadership and direction, coach and mentor direct reports and their subordinates to consistently deliver high quality workmanship and on-time re-delivery of aircraft.
  • Secure commitment and accountability at all levels in execution of both work and accurate supporting documentation.
  • In collaboration with Project Managers, Production Planning Control, Quality, Customer and Lead Technicians, establish resource plans for each aircraft to be serviced in accordance with the work scope and the respective timeline. Schedule work shift personnel necessary to accomplish the assigned work scope.
  • Coordinate with Engineering, Planning and Production Control all Pre-Dock meetings, Daily progress meetings, final work scope close out meetings.
  • Ensure that tools and equipment are correctly used and handled by operations personnel for both
    safety and to reduce breakages, wear and tear. Require Leads to ensuring that any tool malfunction is promptly reported by the Technician. Ensure tooling, GSE and ground equipment is returned to its proper storage area following use.
  • Strive for continuous process improvements and increasing efficiencies in execution and delivery with safety as a priority.
  • Maintain close and frequent communication with the Director of Maintenance and Project Managers, notifying them of progress and any road-blocks or threats to the projectís critical path that could impact re-delivery.
  • Review Interiors personnel performance and progress with each Project Manager to determine if any alteration to the plan and schedule is necessary to maintain the aircraft re-delivery schedule and to ensure that tasks are completed within budgeted time.
  • Collaborate with the Training Management function to establish On-The-Job Training Programs (OJT) for personnel and coordinate participation in training programs as appropriate. Participate in relevant development training including General Familiarization Certification.
  • Deal with Customers in a cordial, respectful and professional manner, and to see to it that all personnel behave accordingly.
  • Ensure that tools and equipment are correctly used and handled by operations personnel for both safety and to reduce breakages, wear and tear. Require Leads to ensuring that any tool malfunction is promptly reported to the Stores personnel by the mechanics by following proper procedures. Ensure tooling, GSE and ground equipment is returned to its proper storage area following use.
  • Support the Director Maintenance with other business activities as needed.
  • To Lead by example at all times; through professional behavior, integrity, commitment to the company and compliance with its policies.
  • Ensure the highest quality service, safety standards and performance, with the objective of exceeding customer satisfaction in the re-delivery of airworthy, reliable and clean aircraft, in a
    timely manner.

Supervisory Responsibilities

  • This position has direct supervisory responsibilities.

Requirements:

Qualifications

REQUIRED

  • High School Diploma/GED.
  • At least 5 years of Aircraft Interior, re-rag or Completions experience on large aircraft with an Air Carrier, Commercial Operator or Certified Repair Station, and must have performed as an Aircraft, Structures or Interiors Technician, Upholsterer or Cabinet Maker.
  • Holds a current driverís license.

DESIRED

  • Undergraduate degree.
  • Maintenance experience on current fleet types being maintained or modified by the Repair Station.
  • Holds a valid and current mechanic certificate with an Airframe rating, or meets the qualification and experience requirements for issuance of a Repairmanís Certificate.

Knowledge, Skills, Abilities, and Other Characteristics

  • Strong leadership skills.
  • Effective decision-making skills.
  • Strong negotiating skills.
  • Working knowledge of Microsoft Office Suite to include Word, Excel, PowerPoint.
  • Excellent written and oral communication skills in order to effectively interact with all levels of staff from different departments effectively.
  • Excellent organizational and problem-solving skills in order to prioritize workload according to business demands and works well under pressure.

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