Sales Support Services Manager - Government Military - Jakarta, International

Company/Organization: Airbus

Position: Management

Job Type: Permanent

Posted: 10/11/2023

Description:

Job Description:

Job Responsibilities

• Responsible for Support Service Sales for assigned accounts as per her/his mandate, including achievement of financial objectives (gross margins, down payments and cash collection).
• Apply commercial, pricing and distribution policies processes (e.g. sales funnel, demand management).
• Develop and submit to Superior accurate forecast for the assigned accounts.
• Identify and considerate customer needs to determine the fitted customized offer to customers, prior to propose services / products owned.
• Support the preparation of winning offers with accurate sales inputs - capture plan, sales strategy, strategic paper, win price, drivers to customer satisfaction - based on market knowledge.
• Negotiate and conclude contracts within the delegated mandate.
• Escalate for approval by the relevant management (MD CC and/or Regional S S Sales) deviations to the policies beyond the delegated mandate.
• Responsible for payment collection (cash / overdue).
• Responsible for the continuous improvement of Customer Satisfaction with regards to S S Sales activities for the assigned accounts, in line with the Regional Customer Satisfaction Plan.

Personal Interpersonal Skills

• Min Diploma / Bachelor Degree of any major from a reputable university.
• Possess excellent communication skills.
• Exhibit an approachable and energetic personality towards internal external stakeholders
• A team player, as s/he should coordinate and collaborate with various related parties, internally and externally with strong sense of responsibility, and able to work under pressure, achieving Sales and Customer satisfaction
• Independent, fast learner and adaptable in order to resolve issues/challenges that may arise
• Proficient in Business English Bahasa Indonesia for effective communication 
• Proficient in Written English fluency.
• Proficient in Written Bahasa Indonesia fluency
• Proficient in Microsoft Office and Google Suite

Professional skills

• Min. Bachelor Degree in Business Management, Marketing, Economics, or related field.
• Have 3-5 years of experience in sales, preferably sales in aviation industry with Indonesia governmental connections. 
• Value business ethics at heart and is able to apply the company code of conduct ethic compliance including able to speak up about ethics and compliance.
• Possess high self-confidence, convincing, skill on influencing others, eagerness to initiate actions, solving problems, and flexibility. Ready to work under pressure, responsible and accountable to work, and focus on customer satisfaction. 
• Have a strong sales skill, negotiation skills, and public speaking.
• Able to conducting marketing intelligence/research.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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