Principal Program Quality Lead - Andover, Massachusetts

Company/Organization: Raytheon Technologies

Position: Management

Job Type: Permanent

Posted: 4/19/2024

Description:

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At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world.

The Principal Program Quality Lead (PQL) in Naval Power will support the SPY-6 Production programs at our Andover, MA location. Responsibilities include promoting and executing with a meaningful strong quality mindset, practices, knowledge sharing, and collaboration. This individual will assist in the implementation of Mission Area strategic quality improvements across contracts.

This role will be the primary Mission Assurance interface for the customers and suppliers, ensuring the effective implementation of all the Quality and Mission Assurance requirements of the programs. The selected professional ensures that the quality of Raytheon suppliers, products, and processes are compliant with internal, customer, and regulatory standards. The individual will act as the voice of the customer to assure mission results and success.

This is an onsite position. The effective candidate can be in one of the following locations:

• Andover, MA
• Marlborough, MA
• Portsmouth, RI

What You Will Do

• Be the prime Quality Assurance interface with the program, customers, and supporting Integrated Product Teams (IPTs), responsible for guidance, leadership, and support on all matters to including resourcing, technical quality and financial performance, and compliance to Raytheon procedures and contractual requirements.

• Closely interface with external and internal customers and key partners to establishing effective relationships.
• Must have the ability to manage and impact multiple levels of stakeholders, as it is vital to the success of this role.
• Responsible for quality of delivered products and services to our customers, management of quality risks, uncertainties and opportunities, leadership in resolution of customer expectations and relationships related to Mission Assurance and Quality.
• Responsible for developing and implementing strategic and tactical Mission Assurance plans that will affect the program’s implementation and impact.
• Responsible for improving processes or systems using significant conceptualizing, reasoning, and interpretation skills. Problems and issues faced are numerous and undefined, and information is typically difficult to obtain.
• Assuring inclusion of quality requirements, planning, and consistency for program proposals and ROMs.
• Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Support implementation of APQP, as applicable.

Qualification You Must Have

• Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years prior relevant experience. 
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Working experience with performance to cost, schedule, and technical performance, including familiarity with Cost Accounting Methodologies (Earned Value Management (EVM)).
• Working experience in both production and sustainment phases of a program – with documented experience in a related production discipline in operations, engineering, or quality.
• The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Possess an in-depth understanding of contract flow and compliance.
• Trained/certified and competent in Quality Management Systems (i.e. American Society of Quality Certified Manager of Quality, or equivalent)
• Six Sigma, Lean, CORE, or American Society for Quality (ASQ) Certification.
• Earned Value Management System (EVMS) Certification.
• Experience with Integrated Product Development System (IPDS) or similar gate management process.
• Experience in other functional area such as engineering, supplier engineering, or operations.
• Experience establishing cost estimates and Basis of Estimates (BOEs).
• Hands-on experience in solving both business and technical problems.
• Demonstrated achievement of results in assignments.
• Possess an in-depth understanding of contract flow and compliance.
• Excellent communication skills – both written and verbal.
• Works well with cross-functional teams at all levels.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Learn More Apply Now!

RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

Onsite

Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  https://www.state.gov/m/ds/clearances/c10978.htm

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The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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